About us

Discover our values and our story

In a digital world, we choose to be radical: looking you in the eye, shaking your hand and telling you the truth, even if it sometimes hurts.

Welcome to SERMAN.

Where we come from

We were born because the industry had forgotten what matters.

The property market had become a production line. Numbers, commissions, haste and ‘just sign here, quickly’. We come from the conviction that buying or selling a home is one of the most vulnerable and exciting moments in your life.

Our values aren’t framed on a wall; they are in the way we work:

Orígenes del equipo de SERMAN Properties, inmobiliaria en Palma de Mallorca

People > Algorithms

Yes, we use artificial intelligence to automate the paperwork and to reply to you at 3 a.m. on a Sunday. But that technology exists to free up our time so that we can devote it to you: listening to your worries, sitting down over a coffee and understanding your situation.

The truth comes first

If a house isn’t right for you, we will tell you. We would rather lose a sale today than lose your trust tomorrow.

Obsessive about detail

We don’t manage ‘properties’; we manage homes and family wealth. Every crack, every clause and every photograph matters.

Our mission

Bringing security and speed to an uncertain market.

Our mission today is clear: to take the stress out of the property equation. How do we do it? By combining engineering with empathy. We don’t simply ‘show apartments’. Anyone can do that.

  • We audit: We send in an architect before you put in your money.
  • We safeguard: We use notarial arbitration so that you can sign your deposit (arras) contract with a steady hand.
  • We accelerate: Our technology filters out the merely curious and finds opportunities before the market does.

We want to be an estate agency that gives you guaranteed peace of mind in every transaction.

Our vision

Changing the rules of the game in Mallorca.

We imagine a future in which ‘small print’ is a thing of the past. Our vision is to lead a paradigm shift in property: a 100% transparent market, with no hidden defects, where technology serves to bring people together, not to keep them apart.

We want to raise the bar. So that when you think of an estate agency, you think not of ‘commissions’ but of the friends who help you buy and sell your home. We are building the estate agency we ourselves would hire.

The team

Meet the people who will protect your assets.

Click on each of us to discover our story and why we are passionate about what we do.

Relu Pinca

Juan Gallardo

Andreea Anton

Maria Diaconescu

Ana Maria Ivan

Leslie Wiedmann

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